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Delivery of Goods

This delivery information were last changed on 8th May 2017.

Most orders placed before 1.00pm (Monday-Friday) are despatched from our warehouse the same day.
Next working Day delivery cut off time is 1pm, subject to your payment being processed and stock availability.

Orders placed after 1.00pm during the week or at weekends are processed and despatched the following working day. 
No orders are processed, despatched or delivered on Bank Holidays or weekends.

Orders leave our premises on a Royal Mail service or may at times be sent via UK Mail/DPD Local depending on order value.

Some of our products are fragile and our expert team of warehouse staff are trained in the best packing methods to protect your order. All consignments will be delivered to your specified 'delivery' address between the hours of 8.00am to 5.30pm Monday to Friday next working day deliveries will be delivered Monday to Friday only.

Any Item not received must be reported to us by email 15 days after the order is placed, 21 days for international customers. At this point we will contact the courier to investigate.

To ensure we offer a safe and efficient service you will be required to be able to accept the goods when the courier attempts to deliver, please ensure you provide a delivery address where someone will be able to accept your order. If for any reason a delivery is not possible between the above hours, your order will be taken to the local depot of Royal Mail/DPD Local and a card will be left for you to collect at the local depot.

If you know this second attempt will not be convenient, the card will have details of your local Royal Mail/Parcelforce depot address and offer you the option to collect your order that same day. Depots are open until 7.00pm (Depending On location) on any weekday. The goods will be held for a maximum of 5 days awaiting collection.

If you are unable to collect your order that day, we recommend that you call the telephone number of the local depot detailed on the card and you can arrange an alternative second delivery attempt. Failure to notify Royal Mail/DPD Local within 5 days of the first delivery attempt your order be returned to Kiara Sky Proffesional Nails UK.

Please note that during busy times of the year (e.g. Christmas, Valentine's Day, Mother's Day) there may be a slight delay in the despatch of your order, so please check our homepage for details of 'last date to for delivery' dates and allow extra time to receive your goods.

Please note if any courier could not deliver your goods due to not being able to get an answer or a signature at your property then they will return this back to us, should we get a return then a refund will be issued excluding delivery cost.

United Kingdom Shipping

UK Mainland Standard Shipping is Free

Express Shipping UK Mainland will be £5 (1-2 working days)

UK Remote Areas is free up to 400g there after will be £12.95 up to 40kg

International Shipping Worldwide

We only ship to Italy orders made by PayPal.

Shipping cost will be quoted by Fedex International on checkout.

 

 

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